Customer Checklist

What to do when you bring your vehicle in for repair:

• Let your insurance company, if any, know we will be repairing your vehicle. Call us to set up an appointment and give us any insurance information that might apply, so we can complete your repairs in a timely manner.
• You need to leave us your keys, any radio security codes, disable any alarm systems, and inform us of any nonstandard features on your vehicle.
• Know how the insurance company plans to pay for your repairs and how much your deductible may be. Payment must be made before the vehicle is delivered. If you have a deductible, it must be paid when the vehicle is delivered. We accept MasterCard and Visa for your convenience. If you need a rental car, most major rental agencies will pick you up at our office. Call them to make arrangements and let them know what time to be here.
• Normal completion times are estimated based on the time required to complete the metal work, paint work, and obtain the necessary parts to complete your repairs. Occasionally, parts are backordered at the factory and can delay our estimated time. Please be assured that we will work hard to avoid any delays.
• Understanding what will be repaired is important. Please feel free to ask questions about your estimate. We want you informed and satisfied with your Lyk-Nu repairs.